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Deposit & Guarantee Insurance

Your Deposit.
Protected, Not Promised.

If a supplier ever went out of business mid-project, what would happen to your deposit or your guarantee? With Wren Solar, that's not a risk you carry alone.

What is IWA

Wren Solar is an Authorised IWA Member.

A workmanship warranty is only as good as the company behind it. If that company stops trading, an unprotected guarantee is worth nothing. Every contract is backed by IWA Deposit Protection and Guarantee Insurance, underwritten by FCA-authorised insurers.


That's why Wren Solar is an Authorised IWA Member. IWA Deposit and Guarantee Insurance closes that gap with an independent, FCA-authorised policy, not just a promise from us. IWA has administered this protection in the UK home improvement sector since 1985.

Process

How your cover works.

Two separate protections, covering two separate moments in your project.

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Before work starts

Deposit Protection

When you pay a deposit on a Wren Solar contract, you're issued an IWA Deposit Protection certificate. It protects your deposit — up to 25% of the contract value — from the moment you pay it, subject to the certificate's terms. Deposit paid → IWA certificate issued

green wooden house roof

Before work starts

Deposit Protection

When you pay a deposit on a Wren Solar contract, you're issued an IWA Deposit Protection certificate. It protects your deposit — up to 25% of the contract value — from the moment you pay it, subject to the certificate's terms. Deposit paid → IWA certificate issued

After work completes

Guarantee Insurance

Once your installation is complete and signed off, your IWA Guarantee Insurance takes over — insuring your workmanship guarantee for up to 10 years, underwritten by FCA-authorised insurers. Install complete → guarantee insured

After work completes

Guarantee Insurance

Once your installation is complete and signed off, your IWA Guarantee Insurance takes over — insuring your workmanship guarantee for up to 10 years, underwritten by FCA-authorised insurers. Install complete → guarantee insured

What Does IWA Covers

Make sure you always read the small print.

Here's exactly what Wren Solar's IWA membership covers no vague reassurances, just yes or no.

What we provide:

Are all installers fully vetted?

Yes

Is customer satisfaction monitored independently?

Is customer satisfaction monitored

independently?

Yes

Is there an independent customer helpline?

Yes

Is the insurer FCA authorised?

Yes

Is deposit protection in place from the point of sale?

Is deposit protection in place

from the point of sale?

Yes

Is deposit protection up to 25% of contract value?

Is deposit protection up to 25%

of contract value?

Yes

Is the insurance covered by the FSCS?

Yes

Is guarantee cover available for a full 10 years?

Is guarantee cover available

for a full 10 years?

Yes

Is cover continuous, with no renewal needed?

Is cover continuous, with no

renewal needed?

Yes

Is cover transferable if you sell your home?

Yes

Before you pay a deposit.

No deposit should ever be paid without a written contract covering the full scope of work. Make sure you're issued an IWA Deposit Protection certificate at the time of payment — without one, your deposit isn't protected. This cover comes from Wren Solar's IWA membership and is provided as part of our service; it should never appear as a separate charge on your contract.

FAQs

Questions, answered plainly.

What happens if Wren Solar were ever unable to complete my installation?

Your deposit is protected through Wren Solar's IWA membership from the point you pay it — up to 25% of the contract value, subject to the certificate's terms.

Who is IWA, and how are they connected to Wren Solar? +
Is the guarantee insurance the same as my product warranty?
Is my cover still valid if I sell my home?
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Ready To Make The Switch?

Get in touch for a free, no-obligation quote. We'll listen first, then recommend what makes sense for your property.

Ready To Make The Switch?

Get in touch for a free, no-obligation quote. We'll listen first, then recommend what makes sense for your property.

Ready To Make The Switch?

Get in touch for a free, no-obligation quote. We'll listen first, then recommend what makes sense for your property.